Privacy Policy
1. Introduction
This Privacy Policy describes how Lumi ("we," "us," or "our") collects, uses, and discloses your Personal Data when you visit our website or make a purchase from us. We are committed to protecting your privacy and handling your Personal Data in a transparent and lawful manner. By using our website, you agree to the collection and use of information in accordance with this policy.
2. What Information We Collect
- Information You Provide to Us: When you make a purchase or contact us, you may provide us with Personal Data, including your name, email address, shipping address, and phone number. Payment information is collected by our third-party payment processor and is not stored on our servers.
- Information We Collect Automatically: When you visit our website, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device. We also collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and how you interact with the site. We refer to this automatically-collected information as "Device Information."
3. How We Use Your Information
We use the Personal Data we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with order confirmations and invoices). Additionally, we use this information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site);
- Send you marketing communications, if you have opted in.
4. Sharing Your Personal Data
We share your Personal Data with third-party service providers to help us with our business operations. For example, we use Shopify to power our online store. We also use shipping carriers to deliver your orders and payment processors to handle transactions. These third parties have their own privacy policies and are contractually obligated to protect your data. We may also share your Personal Data to comply with applicable laws and regulations or to respond to a subpoena or other lawful request for information we receive.
5. Your Rights
If you are a resident of certain regions, such as the European Union (EU), you have the right to access the Personal Data we hold about you and to ask that your Personal Data be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the email address provided below.
6. Data Security
The security of your Personal Data is important to us. We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of the website after any such changes constitutes your acceptance of the new policy.
8. Contact Us
For more